Privacy policy

Information in accordance with artt. 13 e 14

to art. 13 and 14 of the GDPR EU 2016/679 on the protection of personal data processing


The undersigned Company, as data controller, informs you that the data, qualified by the applicable law as personal, directly provided by you or collected from third parties (for example from our agents) will be processed in compliance with the applicable legislation on the protection of personal data and the obligations of correctness, lawfulness and transparency.

Data controller: The data controller, to whom you can contact to assert your rights as provided for in this information, see how to exercise your rights, is TECNOSYSTEMI S.p.A. Benefit Company Via Dell’Industria, 2/4 – 31029 Vittorio Veneto (TV).

Purposes of the processing and legal basis:

a) The data will be processed for the following purposes:

- pre-contractual (formulation of offers and estimates) and contractual obligations regarding our services;

- for the administrative, financial, organizational and commercial management of the existing legal relationship, for all legal requirements;

- Protection of the contractual rights of the undersigned company, also during litigation.

For the above purposes, the processing is necessary to comply with legal obligations and the performance of the contract in place or pre-contractual measures taken at your request and aimed, for example, at the formulation of estimates and offers. Therefore, the processing of your data, for the purposes in comment, does not require your express consent and any refusal to provide data will determine the impossibility of the undersigned company to follow up the legal relationship.

b) In addition, the undersigned company will process your data for the following additional purposes:

- Sending newsletters, promotional, advertising and commercial communication activities, by telephone or e-mail, advertising material, offers related to our services, previously purchased (for the purpose of soft spam).

For the latter purpose, the provision of data is optional and therefore, in the event of your refusal, there are no consequences other than the impossibility of implementing initiatives to improve our service to you and to keep you informed about the development of our offers. In addition, it should be noted that the use of your e-mail address, for the purposes of commercial and promotional information for the sale of our services, provided by you in the context of previous purchases of the same type of services, may take place, on a legal basis of legitimate interest, without the need for your consent and without prejudice to your refusal to process, opposable at any time.

Processing methods:

The processing of your data will be carried out through paper documents and archives and through electronic and/ or telematic tools in compliance with the provisions of law to ensure confidentiality and security, and the accuracy, updating and relevance of the data.

Processing site:

Data are currently processed and stored at the registered office in Via Dell’Industria, 2/4 – 31029 Vittorio Veneto (TV).

Mandatory or optional nature of data provision:

Some data are indispensable for the establishment of the contractual relationship or for its execution, while others can be defined as ancillary to these purposes. The provision of data to the undersigned is mandatory only for data for which there is a regulatory or contractual obligation.

Consequences of a possible refusal to supply:

In cases where the provision of data is provided for by a regulatory or contractual obligation, any refusal would put the Supplier in the conditions of not being able to execute or continue the Contract as it would constitute unlawful processing. In cases where there is no legal obligation to provide data, the refusal would not have the above consequences but would still prevent the execution of ancillary operations.

Data communication

Without prejudice to communications made in execution of obligations provided for by laws, regulations or Community legislation, your data will be processed by the employees and collaborators of the undersigned in relation to specific work duties, and may be communicated: i) banks and other entities operating in the banking sector; ii) the Authorities or Public Institutions; iii) IT and business consultancies; iv) debt collection and insurance companies; v) professionals and/or companies providing services and advice (for example in accounting, tax, legal, logistics or transport, etc. ), vi) to persons who need access to your data for the execution of the existing legal relationship. In any case, only the personal data necessary to achieve the purpose for which they are collected will be communicated, and this is done in full compliance with the necessary security and confidentiality of the data. These categories of subjects process data for the purposes defined above as independent data controllers.

Time for storing data

Your personal data will be kept by the undersigned for as long as the legal relationship is established and, for the purposes indicated in paragraph 2 b) until you inform us that you are no longer interested in our commercial and/or promotional and/or advertising communications. In any case, your data will be stored to comply with legal or regulatory obligations (such as keeping accounting records, storing contractual documents for any dispute or contractual liability) for a period of 10 years, after which the data will be deleted or made anonymous.

Data Subject Rights

We inform you that, as a data subject, you have the right to:

obtain confirmation of the existence or otherwise of your personal data, even if not yet recorded, and that such data are made available to you in an intelligible form;

  • obtain an indication and, where appropriate, a copy: a) of the origin and category of personal data; b) of the logic applied in the case of processing carried out with the help of electronic tools; c) of the purposes and methods of processing; d) the identification details of the data controller and those responsible; e) the subjects or categories of subjects to whom personal data may be communicated or who may become aware of them, in particular if recipients of third countries or international organisations; f) where possible, the data retention period or the criteria used to determine that period;
  • obtain, without undue delay, the updating and correction of inaccurate data or, where it is of interest, the integration of incomplete data;
  • if expressed exercise the right of revocation of consent at any time, easily, without hindrance, using, if possible, the same channels used to provide consent;

Obtain the deletion, transformation into anonymous form or blocking of data:

a) unlawfully processed; b) no longer necessary in relation to the purposes for which they were collected or subsequently processed; c) in the event of withdrawal of the consent on which the processing is based and if there is no other legal basis; d) if you have objected to the processing and there is no overriding legitimate reason to continue the processing; e) if you fulfil a legal obligation; f) in the case of data relating to minors.

The Data Controller may refuse cancellation only in the case of:

a) exercise of the right to freedom of expression and information;

b) fulfilment of a legal obligation, the performance of a task performed in the public interest or the exercise of official authority;

c) reasons of public health interest;

d) archiving in the public interest, scientific or historical research or for statistical purposes;

e) exercise of a legal right.

Obtain restriction of processing in the case of:

a) challenge of the accuracy of personal data;

b) unlawful processing of the Data Controller to prevent its cancellation;

c) exercise of your right in court;

d)verification of the possible prevalence of the legitimate reasons of the Data Controller compared to those of the data subject.

Receive, if the treatment is carried out by automatic means, without hindrance and in a structured format, commonly used and readable personal data concerning you to transmit them to another data controller or - if technically feasible - to obtain direct transmission from the Data Controller to another data controller.

Oppose, in whole or in part:

a) for legitimate reasons, to the processing of personal data concerning you, even if relevant to the purpose of the collection;

b) the processing of personal data concerning you for the purpose of sending advertising material or direct sales or for the performance of market research or commercial communication, by the use of automated call systems without the intervention of an operator by email and/or by traditional marketing methods by telephone and/or paper mail.

Lodge a complaint with the Data Protection Authority.

In the above cases, where necessary, the Data Controller will inform third parties to whom your personal data are disclosed, of the possible exercise of rights by you, except in specific cases (e.g. where such performance proves impossible or involves the use of means manifestly disproportionate to the protected right).

How to exercise your rights

You may at any time exercise your rights:

Data Controller and Processor

The data controller, to whom you can contact to assert your rights in accordance with this information, is Tecnosystemi S.p.A. – Benefit Company Via Dell'Industria, 2/4 - 31029 VITTORIO VENETO (TV).