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to offer you our support

You can request support in choosing our products, general and specific technical assistance, system startup assistance, and customized quotations.

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Technical support

Our support team will answer your questions and assist you in various phases, from pre to post-sales up to the startup of your system.

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Documentation download

In the download area, all product technical documentation is available, including manuals and technical sheets as well as brochures, catalogs, and our sustainability documents.

Documentation download
Free quotations

We offer a free service for preparing quotations including specifications for all our solutions, including ducted systems and VMC.

Request a quotation

Free and customized quotations

We know that every project is unique. That’s why we offer customized quotations that take into account your specific needs:

–Special dimensions: We design and manufacture oversized custom systems and non-standard solutions

–Specification compliance: Our team carefully analyzes your project specifications to provide you with detailed quotations compliant with every regulatory and performance requirement.

–Ducted systems and VMC: we offer complete quotations for the entire range of ducted systems and VMC solutions

Request a quotation

Configurators and software

Simplify your choice with product configurators and selectors and design with our software.

Configure solutions and systems to simplify installation work.

Go to configurators

Support

Do you need us?
We are here for you.

Fill out the form with your request or contact us directly: our team will receive your request to process it as soon as possible!

Quote Request

To request a quote, please fill out the form below (to handle your requests quickly and correctly, it is very important to fill in all required fields, including non-mandatory ones).

Company Name* VAT Number* First Name* Last Name* Phone Email* City* Postal Code* Country* Brand* Project Ref./Supply Object* Project Description* Upload file

Upload available technical documentation/photos (pdf, jpg, png format) max size 10 MB

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Customer Report – Return Request

Return conditions apply exclusively to our dealers based on current contractual terms. If you are not a dealer, please contact the party who sold you the product.

Fill out the form below and send us your details (to handle your requests quickly and correctly, it is very important to fill in all required fields, including non-mandatory ones).

Contact Request

Fill out the form below and send us your details (to handle your requests quickly and correctly, it is very important to fill in all required fields, including non-mandatory ones).

First Name* Last Name* Email* Phone Country* Province/State* Postal Code* City* Address* Message* I have read the information on the processing of personal data contained in the Privacy Policyy *

T. 0438 500044

[email protected]

FAQ

Frequently Asked Questions

Of course, Tecnosystemi offers an optional start-up service, through which a specialised technician can verify the correct installation and programming of the ProAir system.

The cost of this service must be paid directly to the service centre in charge.

For further information, call the Tecnosystemi toll-free number 800 904474 and dial extension 4, or visit www.tecnosystemi.com and fill in the dedicated form, “ProAir system start-up”.

Yes, the Pico unit can be controlled via app, allowing you to conveniently manage power on/off, operating modes and temperature adjustment directly from your smartphone or tablet.

The ‘Tecnosystemi’ application is available free of charge on the App Store and Play Store.

All FAQs

We are availableto offer you our support

Technical support

Documentation download

Free quotations

Free and customized quotations

Configurators and software

Do you need us?We are here for you.

Frequently Asked Questions

How do I choose the right size of condensate drain pump?

What is the purpose of the adjustable rear foot supplied as standard with all Tecnosystemi wall brackets?

Why does the Excellens/Optima wall terminal have a particular rounded shape?

Why are the vibration dampers sliding?

Can I request a start-up of the ProAir system?

Can the ProAir system also interface with the Google Home and Amazon Alexa voice assistants?

Is there a pack system for the Sirio dampers?

Is there an air curtain model that can be installed vertically?

What are the installation limits of a built-in air curtain?

Can I install the TS-HRVU unit both vertically and horizontally?

Can the Pico unit be managed via app?

We are available
to offer you our support

Do you need us?
We are here for you.